Privacy Policy
Last updated: January 2, 2026
Lily Cleaners ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, request a quote, or book our cleaning services.
1Information We Collect
We may collect the following information:
- Full name
- Email address
- Phone number
- Service address
- Details related to the requested cleaning service (home size, service type, condition)
2How We Use Your Information
We use your information to:
- Provide quotes and schedule cleaning services
- Communicate with you about your booking or inquiry
- Improve our services and customer experience
- Send service-related updates or confirmations
We do not sell, rent, or trade your personal information to third parties.
3Pricing Adjustments
All prices provided online or through automated quotes are estimates.
Lily Cleaners reserves the right to adjust pricing based on:
- The actual size of the home
- The level of dirt, buildup, or severity of the cleaning required
- Additional areas, services, or conditions not disclosed at the time of booking
Any price adjustment will be communicated to the customer before service begins.
4Right of Admission
Lily Cleaners reserves the right to refuse service or admission at our discretion, including but not limited to situations involving:
- Unsafe or hazardous conditions
- Misrepresentation of the service request
- Aggressive, abusive, or inappropriate behavior
- Conditions that exceed the scope of standard cleaning services
5Data Protection
We take reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.
6Third-Party Services
Our website or communications may include links to third-party platforms (such as booking tools or payment providers). We are not responsible for the privacy practices of those third parties.
7Your Rights
You may request to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
To make a request, contact us using the information below.
8Updates to This Policy
We may update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date.
9Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us at: